It could happen that the configured exchange report problems to our trade engine. If this happens you will be informed by it.
Here is a quick overview of those problems and possible solutions.
Problem: Raised when the API credentials are not correct.
Solution: You should add a new exchange with correct API credentials.
Problem: Raised when you don’t have enough currency on your account balance to place an order.
Solution: You can either deposit extra funds, lower your trade value or ignore the error completely because you configured this on purpose.
Problem: Raised when there is no or insufficient permissions on the specified API keys.
Solution: Fix the permissions of your API key by following our exchange documentation.
Problem: Raised when the exchange is unreachable due to maintenance or real problems.
Solution: We are not able to resolve this issue, we wait for the exchange to become reachable again.