1. Home
  2. Exchanges
  3. Exchange exceptions

Exchange exceptions

It could happen that the configured exchange report problems to our trade engine. If this happens you will be informed by it.

Exchange Exception

Here is a quick overview of those problems and possible solutions.

AuthenticationError

Problem: Raised when the API credentials are not correct.
Solution: You should add a new exchange with correct API credentials.

InsufficientFunds

Problem: Raised when you don’t have enough currency on your account balance to place an order.
Solution: You can either deposit extra funds, lower your trade value or ignore the error completely because you configured this on purpose.

PermissionDenied

Problem: Raised when there is no or insufficient permissions on the specified API keys.
Solution: Fix the permissions of your API key by following our exchange documentation.

ExchangeNotAvailable

Problem: Raised when the exchange is unreachable due to maintenance or real problems.
Solution: We are not able to resolve this issue, we wait for the exchange to become reachable again.

Updated on October 11, 2021

Was this article helpful?

Related Articles

Leave a Comment